Global Business Leader.
Thrives in a rapidly changing environment and brings foundational discipline
A 25 year veteran of Project Management that’s lead teams across the country and around the world.
A self-admitted project and process addict, I am PMP certified and have a Six Sigma Black Belt, with more than five years deploying LEAN initiatives. I thrive on iterating improvements and have built a reputation for strategic problem solving and “managing the chaos” that accompanies growing organizations and efforts across multiple disciplines and departments.
Leading edge technology, healthcare, business and Project Management solutions.
Twenty years of global operational and management expertise including M&A, continuous improvement, international business development, IT oversight and software implementation and change management with Fortune 500 customers in global markets.
Expertise.
Leadership Experience
- UC Davis Instructor, Project Management (2010 – Present)
- Board of Directors, PMI, Sacramento Valley Chapter (2015 – Present)
Certifications
- PMP (Project Management Professional) – PMI, 2009
- Lean / Six Sigma – 2010, Black Belt, 2013
Education
CALIFORNIA STATE UNIVERSITY, Sacramento, CA | Bachelor of Science – Finance (BS)
- CALIFORNIA STATE UNIVERSITY | Sacramento, CA Master of Business Administration (MBA)
- WILLIAM JESSUP UNIVERSITY Rocklin, CA | Masters in Leadership – In progress
Competencies.
“I am, as I’ve said, merely competent”
Strategic and Critical Thinking
A proven, dynamic leader with excellent organizational, analytical and project management skills and extensive senior management experience in defining and executing strategy, maximizing revenue growth and cost savings and developing people and processes. Successfully assess business impact of industry changes, economic events and mitigate mission critical business challenges.
Process Transformation and Operations
Process improvement executive serving as the lead change agent for the development and implementation of major process improvement ideas throughout the entire enterprise. Using LEAN and TPS methodology, assess operations and provide transformation recommendations to ensure goals and objectives are realized.
International Scope
Global professional with experience in local and country specific requirements and critical business considerations. International implementations across multiple countries.
Innovate, Motivate, Mentor and Lead
Direct cross-functional teams using leadership that stimulates people to give 110%. Honest and forthcoming, yet diplomatic and collaborative, inspiring loyalty. Energetic, hands-on, professional with strong communication and interpersonal skills, and proven success in finding creative ways to meet objectives.
Professional Experience.
DIGNITY HEALTH MEDICAL FOUNDATION 2014 – 2018
Vice President, Project Management Office (PMO)
Served in key leadership role in Dignity Health’s enterprise approach to the management, delivery and value realization of major strategic initiatives, overseeing M&A, Program Management, LEAN, and Clinic Development. Established new department’s Mission, Vision, and Strategic Plan and Governance. Reporting to the President and CEO, accountable to DHMF departments for the budget, management of and implementation of projects that supported the achievement of strategic company goals, ensuring “safe” deployment.
- Aligned with market and service area executives to provide project/program management delivery, M&A, consulting, performance improvement, change management and business analytics support for system wide strategic initiatives.
- Led transformation efforts utilizing LEAN and 3P. Created the Project Management Office which included the deployment, mentoring and adoption of Project Management standards, methods and tools across the organization – creating scalable and repeatable processes.
- Managed complex, enterprise wide IT/software system implementation and application integration projects.
- Created intake and project prioritization process and SharePoint site for four departments under the PMO (Project Delivery, Mergers and Acquisitions, Performance Excellence, Clinic Development) – included resource planning and demand management.
- Provided centralized control, coordination and reporting of scope, change, risk and quality across projects.
- Managed corporate and project priorities matching business goals with appropriate solutions.
- Balanced standards and disciplines with flexibility to be able to react quickly to urgent needs. Used PMI, LEAN, and Six Sigma practices to “right-size the rigor” and embed a culture of continuous improvement.
PRO GLOBAL SOLUTIONS 2006 – 2014
Vice President, Project Management Office (PMO) (2013 – 2014)
Implemented project management processes including standard templates and best practices across the organization to deliver more efficient, high-quality and cost-effective projects.
- Created project tracking and resource allocation process for high visibility to alignment with strategic goals.
- Built the methodology and updated it as needed to account for improvements.
- Provided resource management, capacity and demand management through an online intake process and allowed for transparency to the portfolio.
- Managed operational and capital expenditure allocation process.
Vice President, Strategic Solutions (2012 – 2013)
Led and oversaw $400 million healthcare program initiative including system implementation and integration. Evaluated all organizational procedures for six sigma process improvement opportunities.
- Reduced cycle time from 4 weeks to 7 days for business validation/compliance engagements.
- Rolled out new service offering for all clients resulting in 12% increase in gross profit in the first 90 days.
- Leveraged strong project management, technical and consulting background to map the business requirements of the customer with the company’s technology and services.
- Participated in sales process and worked directly with all departments to collaborate on and develop overall solution.
Global Vice President of Implementations and Client Services (2006 – 2012)
Directed delivery team responsible for program design to implement cross-industry experience (healthcare, financial services, technology, automotive, utilities, bio-pharma, retail, etc.) for process and system optimization resulting in cost savings and measurable efficiency improvement. Managed client team responsible for retention and revenue growth.
- Managed project portfolio and direct interaction with stakeholders to maintain 94% customer satisfaction ratings.
- Provided transition management direction to clients including communications strategies and training.
- Defined implementation team operational procedures to increase scalability, including metrics to achieve all targets.
- Created and implemented standardized global processes but with country specific focus (UK, APAC, EMEA).
- Forged strong top level corporate and international strategic relationships and “outsourcing” partnerships.
Additional Relevant Experience
INTUIT (Previously Digital Insight, Anytime Access)
Director Client Services / Implementations (Three years)
Manager, Client Projects (Six years)
Contact.
Email: karri@transformationadvisers.co
Phone: (916) 717-6605
LinkedIn: www.linkedin.com/in/karrieggers
